FAQs

Santi Designs

  • What is your process like?

    After you accept our proposal, we'll arrange a visit to our showroom. There, we'll begin piecing together your project, from examining samples and designs to setting up the project timeline.
  • Do you handle all phases of the project?

    We manage the entire process, starting with design, then ordering materials and coordinating deliveries, and finally executing the project. Our goal is to provide you with a smooth, hassle-free experience.
  • How many people will be working in our home?

    You'll see the same two to three friendly faces daily. Depending on the project's scope, additional skilled tradespeople may also be present in your home.
  • Do you work with subcontractors?

    Yes, we collaborate with subcontractors who have been part of our team for many years. They're known for their reliability and professionalism.
  • What is your work routine?

    Our team typically begins work in the morning and takes breaks as different project phases allow. While break times may vary, you can expect our presence during standard business hours.
  • How long do your projects take?

    Project duration varies based on complexity. Most projects span from two to several consecutive weeks. For more extensive or intricate projects, the timeline may be longer.
  • What is the timeline for our project?

    The timeline depends on our current workload, as there are busier periods throughout the year. To ensure fairness, we schedule projects in the order contracts are signed.
  • How do I communicate with you?

    You can reach us easily by calling our office or sending an email. We're always ready to address your questions and concerns.
  • How do you ensure project costs?

    Our project estimates are generally very accurate. In the event of unforeseen circumstances, we approach any additional charges for remediation with fairness and reasonability.
  • Are you licensed and insured?

    Yes, we hold all necessary licenses and carry comprehensive insurance coverage for your peace of mind.